MOIRA represents the always-evolving woman. We offer more than beauty products; we provide unique tools for driving confidence, enabling women to awaken the inner beauty that already exists within. Contemporary, innovative, products offer exceptional quality and deliver professional results while still emphasizing simplicity. Our exquisite formulas are designed with all beauty needs in mind, making them the perfect one-and-done tools.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This eyeshadow palette is really good for the price. It is more pigmented than other palettes for this price, and it's really easy to use. I will say the shimmer shades aren't that shimmery, they are extremely pigmented but not much shimmer for me at least. I would recommend it.
These colors are beautiful. They go on so smoothly, are very pigmented and last all day. I expected to just use this palette for cosplay makeup and for messing around with new looks or techniques but I'm using it daily.
This is a very nice palette. I was very happy to see the pigmentation was good. I am a beginner at doing my eyeshadow and this was a good brand to start with.
I don’t know much about makeup but I absolutely recommend this palette! The colors are very pigmented and blend very well, and you really can’t beat the price.
My teen daughter loves this palette. She likes to play with different colors and this allows her to figure out what she likes on herself.
These are really nice! Only need a little and the colors are bright and beautiful
This pallet is BEAUTIFUL! I love all the colors and will buy it again for sure!!!
I love this palette. The shadows blend easily and are really pigment.
Bought for my daughter very pigmented and pretty colors.
Amazing palette! Very pigmented, beautiful colors